Fixing the “Sorry, there was a problem with your request” error on Instagram

How to fix Instagram sorry there was a problem with your request

Despite being one of the most widely used social media sites, Instagram occasionally has problems just like any other program. When certain problems occur, the application will show the appropriate error message. Luckily, there are solutions available to deal with these issues. Instagram faults can be caused by several factors, such as app glitches, connectivity issues, or issues with the server. Server timeouts, trouble with the connection, or programming defects in the application are common errors.

Why does Instagram encounter issues?

Due to Instagram’s massive user base, servers may experience occasional obstacles. Temporary delays may also result from infrastructure upgrades, maintenance, or updates for the app. It is suggested that users who are encountering issues, check their internet access, or try again at a later time. Instagram tries to improve user experience through frequent updates and maintenance, but with complex online platforms, unexpected failures are unavoidable. User feedback and frequent app updates help with discovering and fixing such problems.

One of these many errors is the “Sorry, there was a problem with your request” error. This issue prevents you from accessing your account. It can be caused by many factors, including a suspended account as a result of breaking Instagram policies, issues with server connectivity, or an incorrect username and password combination. This often happens to most users. This article will help you to fix this error.

1. Make sure your device has access to the internet

One of the most frequent causes of this issue on Instagram is a lack of or insufficient internet access. To make sure you’ve turned on your internet connection, check the data connection on your device. Make sure you are within reach of a strong connection if you use Wi-Fi. Verify that you haven’t used up all of your data balance for the data connection. If so, you might need to recharge it.

2. Try restarting your phone

One of the easiest, yet effective fixes for the majority of technological issues is to restart your device. Reboot your phone by pressing the power button and selecting Restart to get Instagram back up and running. Before trying to get connected to Instagram’s servers, restarting your device breaks the network link and allows it to create a new one.

3. Try updating Instagram

Think about giving your phone a break and updating the Instagram app. Instagram needs to be running the most recent version of the app to function properly. To upgrade your Instagram app, follow these steps:

  • Visit the Play Store/App Store. Locate Instagram by using the search bar.
  • To get the most recent version of the app, click Update.
  • Restart your phone after the update is complete.

4. Login using your Facebook account

To fix this error, logging into your account on Instagram with Facebook is one of the simplest methods. You should have linked your Instagram and Facebook accounts for this solution to work. Here’s how to use Facebook to fix the error:

  • Using a browser of your choice, log into your Instagram account.
  • If your Facebook account is already linked, go to Account Settings and unlink it.
  • Clear the data on your Instagram mobile app.
  • To access Instagram, log in with Facebook.

5. Delete Instagram and install it again

Another method to fix this issue on your device is to remove and reinstall the Instagram app. To apply this fix, you must first delete the older version of the application from your phone and install the latest version. The steps to remove and reinstall the Instagram application from your phone are given below.

  • Delete Instagram from your mobile phone.
  • Launch the Play Store/App Store, then type in Instagram.
  • Select Install.
  • After the installation, open the app and try logging in.

6. Deactivate your Instagram account for a certain period

Disable your account temporarily to fix the error and get access again. Follow these methods to temporarily deactivate your Instagram account. After logging in, go to your profile on Instagram and select Edit Profile.

  • Click on Temporarily deactivate my account.
  • Give a good explanation for the account to be disabled.
  • Don’t try logging into your account for six to twelve hours.
  • Return to your account and try logging in after the specified time has ended.

7. Try cloning your Instagram account

By duplicating your Instagram account, you can fix this issue. Use cloning apps that are easily accessible to accomplish this. It lets you use your phone to run several versions of Instagram simultaneously. Here is how to create a clone of your Instagram account on your phone:

  • Install any cloning program from the Play Store or the App Store.
  • Launch the app and make a copy of Instagram.
  • Provide the clone’s shortcut to the main page.
  • To access your account, use the clone by using the shortcut.

8. Try logging in using a browser

You may attempt to use an alternate device to log into your Instagram account. Try using the website to access Instagram if you are experiencing problems using the phone app. If you can access the account from another device, it means that there are issues with your device and rules out Instagram’s issues with the server.

9. Make sure the servers are functional

Instagram is a popular social media site, and its servers are usually dependable. Trying to log into your account during the occasional period when they aren’t functioning can be annoying. On Instagram’s official Support Page, you may examine reported problems and bugs.

10. Clearing the cache

Large cache collections may potentially be the source of Instagram issues. Your phone’s stored useless data will be deleted if you clear this cache. The Instagram cache can be removed by:

  • Hold down the Instagram icon and go to ‘info’.
  • After choosing “Clear cache,” wait for a few moments.
  • Try accessing the app again after clearing the cache.

11. Try contacting the support center

To assist you in fixing this error, try reaching out to the Instagram support team if all of the previously mentioned solutions have been tried and failed. To get in touch with Instagram support, follow these easy steps:

  • Open the Instagram app and log in with your credentials.
  • Go to your profile, then select the three-line symbol.
  • Navigate to Settings, choose Help, then select ‘Something isn’t functioning’.
  • After describing your issue, wait for them to offer a solution.

Try updating the application to the most recent version if these simple fixes don’t work. Older versions can have compatibility problems. Keep an eye out on Instagram’s public channels for any reported failures or server issues, as these may be the source of the error.

Frequently Asked Questions

1. Why is it sometimes not possible to log in to Instagram?

  • The combination of your username and password is incorrect.
  • A ban or suspension has been applied to your Instagram account.
  • You need to verify your account on Instagram again because you logged in with an unfamiliar device.
  • A communication breakdown has occurred between your device and the Instagram servers.
  • Incorrect date and time on the device.
  • Instagram is not supported by the outdated device you are using.
  • Memory or hardware issues with the phone.

2. What should you do when you see a “Sorry, something went wrong” message?

Many difficulties, such as software flaws or server issues, can cause this general error. Make sure you have the most recent version of the app, restart it, and clear the cache before continuing. Keep an eye out for updates on Instagram’s official help channels if the issue continues.

3. Where can you locate official updates on reported problems or outages on Instagram?

For up-to-date information on outages, known problems, and troubleshooting techniques, follow Instagram’s authorized social networking pages or go to their support center. In case you face ongoing problems, contacting Instagram’s official assistance methods or online communities can offer customized help based on your circumstances.


You may fix the “Sorry, there was a problem with your request” error on your Instagram and have an improved experience by using the techniques described above. These solutions are simple to use, work well, and typically solve the issue. Other problems can also be fixed, and they have solutions.

About Author
Arun is a tech enthusiast who loves to navigating the latest gadgets. He likes to write comprehensive buying guides and finding tech solutions. His passion for tech, you can see on craze for gadgets via reviews, where he helps others make informed decisions in the ever-evolving digital landscape.

Leave a Comment